Amanda Mc Guinness

Basement Suite 3228 Fleming St,

Vancouver, BC V5N 2H4, Canada

Email: amanda.mcguinness5@mail.dcu.ie

Mobile: 604 362 8534

Education

2004-2008

Achieved 2.1 in Business Studies BA (Hons), DCU (Dublin City University) Ireland.

Final Year Specialism: E-Business Management

Included: Information Systems Management, Spreadsheets, Data Modelling and Data Management, New Enterprise Development, Electronic Commerce, Strategic Management, Supply Chain Management, History of Economic Thought and B2B Marketing

1998- 2004

Completed Irish Leaving Certificate with honours, Dominican College Dublin, Ireland.

Employment and Work Experience

Chalet Host in the ski resort of Courchevel in the French Alps.

Nov 2010- Present

Roles and responsibilities:

• Cooking and serving breakfast, afternoon tea, canapés and a five course dinner for 12 guests.

• Booking activities, passes and equipment for guests.

• Managing chalet presentation and cleanliness.

• Customer service through hosting and interacting with guests.

Member of cabin crew for Qantas Cabin Crew Ltd UK

Jun 2008- Nov 2010

Roles and responsibilities:

• Meeting and assisting customers.

• Preparing and serving food to silver service standard.

• Targeted customer service toward both leisure and business passengers.

• Selling product and service/ service recovery.

• Maintaining aircraft presentation and cleanliness.

Sales assistant with Dublin Airport Authority (DAA) perfumery department.

May-Sept 2007

Roles and responsibilities:

• Sharing product knowledge.

• Driving sales and up selling.

Revenue Clerk, Aer Lingus Head Office, Flown Revenue department.

Summer 2004, 2005, and 2006.

Roles and responsibilities:

• Office Administration.

• Liaising with partner airlines.

• Preparing and billing invoices.

• Filing and imputing data

Achievements

• European Computer Driving Licence (E.C.D.L). Certification No. 97629.

Trained in Word Processing, Spreadsheets, PowerPoint Presentations, Database Management, and Information Network Services.

• Received Dominican College award for Academic Excellence in Art and English for leaving certificate 2004.

• Junior Achievement Award for successful completion of The Company Programme from Price Waterhouse Coopers.

• Qantas Sommelier Wine Training Programme 2010 (accredited by the Australian Wine and Brandy Corporation AWBC).

Interests and Hobbies

Travel:

• I have been fortunate to have travelled to world destinations as a member of cabin crew for Qantas and AerLingus. These include the USA, Canada, Far East and Europe.

Art and Fashion Design:

• I have completed portfolio courses in both Dominican College and the National College of Art and Design, Ireland. I have also participated in creative planning and design of charity fashion shows in aid of Camp Rainbow.

Music and Dancing:

• I have completed teaching exams in Irish dancing (Grade 1, 2, 3), ballet dancing (Grade 1, 2, 3) and piano (Preliminary, Primary, 1, 2, and 3).

Referees

Available upon request.