ASHLEY EVANCIO        778.986.2562    evancio.ashley@gmail.com

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OBJECTIVE 

Tocontinue my career in a position that will provide me with the opportunity toapply the practical knowledge I have acquired, while allowing for professionalgrowth and development

PROFESSIONALHIGHLIGHTS                                                                                                                                                                 

·        Excellent written and oralcommunications skills

·        Proficient in Microsoft Word, Excel,Outlook and great typing skills

·        10 + years of experience in customerservice, reception and administrative duties

·        Confident in bothindividual and team work; reliable, client focused and detail oriented

PROFESSIONALEXPERIENCE  

YELLOW PAGES GROUP – DedicatedAccount Coordinator

January2015 - Present

• Assist in identifying business opportunities with potential and existing customers and developing client presentations, proposals and reports    
• Composing client correspondence, creating presentations and maintaining contact lists
• Perform business renewal activities such as follow-up on outstanding renewals and sending renewal reminder letters

MAXIMUMCORE STUDIOS  - Personal Trainer/FitnessInstructor

April2013 – Present

·        Motivate and engage clients with theknowledge/techniques to reach their fitness goals

• Designed and implemented personalized exercise and diet programs targeting specific conditions and concerns including obesity, arthritis and high cholesterol

ROYAL BANK OF CANADA – Client Assistant Officer

July 2012 – December 2015                         

·        Provides excellent customer service in person and over the phone

·        Mentor/train new staff and co-op students

·        Team leader. Payroll/scheduling

JW RESEARCH – Financial/Marketing Advisor                                                    

May 2012 – October 2012

·        Devise marketing campaigns with goals ofincreasing product awareness, sales and profits

·        Act as the point persons for outside, inside andpartner sales teams

·        Determine product/service value deliveredthroughout customer operations and effectively communicate value to customersto promote new applications and sales

GOODLIFE FITNESSS – Personal Trainer                                 

November2010 - October 2011

·        Motivate and engage clients with the knowledge/techniques to reachtheir fitness goals

·        Designed and implemented personalized exercise and diet programstargeting specific conditions and concerns including obesity, arthritis andhigh cholesterol

CITY OF OTTAWA – Receptionist                                              

August 2010 – October 2011

·        Greeted, assisted and directed guests, workers, visitors and thegeneral public

·        In depth knowledge ofmaintaining office supplies and related inventory

·        Maintains continuity among work teams bydocumenting and communicating actions, irregularities, and continuing needs

EDUCATION

Small and Medium EnterpriseManagement Diploma – Algonquin College, 2008

BusinessAdministration/Marketing Diploma – Algonquin College, 2007

Can-Fit- Pro & GLPTI – Personal Trainer Specialist, 2011